Your appointments are very important to us! The time allocated for an appointment is reserved especially for you. We realize that "life" happens; therefore, we respectfully request at least 24 hours notice for adjustments or cancellations to your appointment. However, after three (3) no-shows or cancellations, you will be charged 50% of the scheduled services and a credit card will be required for future payments

Please be aware that a credit card number is required to reserve your appointment.

We hope you understand the need for these policies. If you have any questions, please do not hesitate to ask.

TIPPING/GRATUITY
Please bring cash for gratuity. If you would like to use your card you may do so directly with your stylist through Square, Venmo, or Zelle.

LATE CANCEL/NO SHOW POLICIES:
We kindly ask that you give us 24 hours notice if you need to cancel your appointment. Cancellations and “no shows” leave gaps in our schedules that cannot be filled without timely notice. This notification courtesy enables us to schedule another client and, in turn, maintains a higher availability of services for you as well as others.

Late cancels will be charged 50% of the a la carte service fee or forfeit a series in a package

No shows will be charged 100% of the a la carte services booked or forfeit a series in a package

LATE ARRIVALS:
In consideration of our entire community and scheduling commitments to other clients’, we may need to reschedule any appointment for which you are more than 10 minutes late. If you arrive more than 10 minutes late, you will be considered a "no show” and charged accordingly.

PACKAGE PURCHASES:
Packages are non-refundable and non-transferable. Please note expiration date upon purchasing.